FAQs

The following information should answer many of your questions. If you need more help, please contact Customer Service.

• Learn about our standards and company values.
• Product Questions: Learn how to setup and shape our Christmas trees. Find answers to many Lighting questions, tree sizes and shaping questions. Product material, tree storage, etc.
• Product Warranty: Learn about how your product is a secure investment.
• Troubleshooting: Learn about various troubleshooting questions.
• Returns & Exchanges: Did you buy something from Tree Classics that you're not entirely satisfied with? Find out how to return or exchange your merchandise.